Company record · external review source

Booking.com

Travel booking

1.5 / 5122,607 reviews

This page is an attributed snapshot of an external review source, not a Complaints score. Read the original source before reaching a conclusion.

Frequently positive

A smaller group of source reviews describes the search and reservation process as easy to use.

Frequently raised

Refund handling, booking cancellations and reaching customer support recur in the source summary.

Source summaries

Review examples and context.

These are short editorial summaries of themes in source reviews. The original source is shown immediately below every entry.

Positive themeSource review summary 1

A smaller set of source reviews finds searching and reserving straightforward.

Issue raisedSource review summary 2

Refunds, cancellation handling and reaching support recur among concerns.